Strategic Account Manager

Atlanta, GA
Full Time
Mid Level

Location: Atlanta, GA
Job Title: Global Strategic Account Manager
Compensation: Competitive, based on experience
Travel Requirement: 50%+ domestic and international

About EPLAN

EPLAN is a global leader in computer-aided engineering (CAE) software solutions for electrical design, automation, and mechatronics. As part of the Friedhelm Loh Group, EPLAN works in close partnership with Rittal to deliver integrated engineering and manufacturing solutions that streamline workflows and accelerate digital transformation.

EPLAN’s platform enables companies to design and document electrical systems with precision and efficiency, supporting everything from schematic creation to panel layout and wiring. By connecting engineering data with Rittal’s automation systems and enclosure solutions, EPLAN helps customers reduce time-to-market, improve quality, and optimize production processes across a wide range of industries.

Primary Activities/Duties

Strategic Account Management

  • Manage and expand global relationships with key enterprise-level customers.
  • Align EPLAN’s software solutions with customer digital transformation strategies.
  • Develop and execute strategic account plans and manage a personal sales budget.
  • Negotiate and close long-term, high-value contracts.
  • Build and maintain executive-level commercial relationships.
  • Monitor market trends, customer developments, and competitive activity.
  • Represent EPLAN at PR events, trade shows, and industry conferences.
  • Develop a strong network with customers, partners, and industry associations.
  • Collaborate with the Strategic Account Management (SAM) team to drive global account development.

Account Planning

  • Analyze short- and long-term opportunities using data-driven insights.
  • Create and maintain strategic account plans and accurate forecasts.
  • Support execution of account activities across EPLAN business entities.
  • Share commercial developments with international colleagues and initiate corrective actions when needed.
  • Provide insights to local sales teams and management to support strategic planning.

Sales Administration & Reporting

  • Ensure efficient and accurate sales administration.
  • Maintain customer data in CRM systems (Salesforce preferred).
  • Conduct monthly, quarterly, and annual analysis of sales results and forecasts.
  • Prepare reports and presentations on budgets, sales performance, and promotional plans.

Team Collaboration

  • Keep management informed of market challenges, competitor activity, and customer feedback.
  • Collaborate with technical and service teams to ensure customer satisfaction.
  • Promote optimal use of EPLAN’s technology and training centers.
  • Contribute to continuous improvement of services and customer experience.

Job Dimensions

  • Product Portfolio: All EPLAN products and services
  • Customer Portfolio: Limited number of significant global, regional, or national key accounts
  • Travel: 50%+ domestic and international travel required

Requirements

Education

  • Bachelor’s or Master’s degree in Engineering, Business Administration, Marketing, or equivalent experience.

Experience

  • Minimum 5 years of experience selling solutions and business value to senior-level executives.
  • Proven success in managing major/enterprise accounts with significant revenue growth.
  • Experience in CAE/CAD technology and consultative solution selling.
  • Background in manufacturing industries is highly advantageous.

Knowledge & Skills

  • Deep understanding of engineering applications and complex B2B sales.
  • Familiarity with sales automation tools and CRM systems (Salesforce preferred).
  • Proficiency in Microsoft Office Suite.
  • Excellent command of English (written and spoken).
  • Strong organizational, negotiation, and presentation skills.
  • Ability to build ROI-driven business cases and communicate with executive stakeholders.
  • Self-motivated, proactive, and results-driven team player.

Organization & Contacts

  • Reports To: Group Lead Strategic Account Management
  • Internal Contacts: Local and international sales teams, professional services, SAM colleagues, management
  • External Contacts: Customers, prospects, partner companies

#LI-Hybrid #Eplan

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

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