Inside Sales Representative

Grand Rapids, MI

Full Time

Entry Level

Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

As the Inside Sales Representative, you will sell products and/or services to customers and function as their primary point of contact, focusing on ongoing customer satisfaction, retention, and growing business. Responsible for maintaining relationships with customers through ongoing client contact and support. Close sales within the region, defined by geographic area, industry, or product/service group. Respond to customer inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

Salary Range: $55,000 - $75,000

Primary Responsibilities:

Represent and communicate Rittal’s overall product line to potential and current customer base.
Increase sales and market share within a defined region through strategic outreach and daily, initiative-taking sales activities.
Identify and create high priority, target account contact database within defined regions.
Contacts existing and potential customers to follow up on leads determine the status of quotations.
Partner effectively with Field Sales to drive full cycle sales coverage and achieve regional goals.
In-depth understanding of Rittal products, markets, applications, and distributor models.
Detailed understanding of the customer’s needs as related to the products or services being sold.
Collaborate with Inside Sales/Outside Sales/Manufacture Rep’s/Distributors.
Communicate opportunities, issues, and trends to management.
Participate in trade shows and onsite/offsite customer visits, up to 25%.
Complete rotation of training to gain advanced knowledge of products, selling skills, customer relationship skills and others as needed.
Other duties and responsibilities as assigned or required.

Knowledge & Experience:
Bachelor’s degree is preferred.

Working remotely from home office.
3-5 Years of experience in a sales-related position.
Technical background and knowledge of industrial products is preferred.
Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
Excellent interpersonal and communication skills both verbal and written.
Quick leaner, receptive to coaching, and collaborative.
Exceptional time management, attention to detail, and follow-up skills
High energy, initiative-taking, and goal oriented.
Willingness to relocate for sales advancement opportunities.

What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment so that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

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