Inside Sales Representative

Grand Rapids, MI
Full Time
Entry Level

Location: Grand Rapids, Michigan
Job Title: Inside Sales Representative
Salary Range: $55,000 – $75,000

About Rittal
Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as software and services. The company is a member of the Friedhelm Loh Group, a successful international player with 18 production plants, 80 subsidiaries, and 12,000 employees.

Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high-efficiency, high-density power management, and climate control systems for industrial, data center, outdoor, and hybrid applications.

Primary Activities/Duties

  • Represent and communicate Rittal’s full product line to potential and existing customers.
  • Increase sales and market share within a defined region through strategic outreach and proactive daily sales activities.
  • Identify and build a high-priority target account database within assigned territories.
  • Follow up on leads and quotations with existing and potential customers.
  • Partner effectively with Field Sales to ensure full-cycle sales coverage and achieve regional goals.
  • Maintain in-depth knowledge of Rittal products, markets, applications, and distributor models.
  • Understand customer needs and recommend appropriate products and services.
  • Collaborate with Inside Sales, Outside Sales, Manufacturer Reps, and Distributors.
  • Communicate opportunities, issues, and market trends to management.
  • Participate in trade shows and customer visits (up to 25%).
  • Complete training rotations to gain advanced product knowledge and customer relationship skills.
  • Perform other duties and responsibilities as assigned.

Requirements

  • Bachelor’s degree preferred.
  • 3–5 years of experience in a sales-related position.
  • Technical background and knowledge of industrial products preferred.
  • Ability to work remotely from a home office.
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Quick learner, receptive to coaching, and collaborative team player.
  • Strong time management, attention to detail, and follow-up skills.
  • High energy, self-motivated, and goal-oriented.
  • Willingness to relocate for future sales advancement opportunities.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

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