Global Key Account Manager

United States

Full Time

Experienced

Proven Leadership, Hard Work and Innovation Alive and Well in North America

Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

Salary Range: $120,000 – $140,000 – $160,000 (Does not include variable bonus)

Primary Activities/Duties:

Manage either one or a group of key accounts by directing the activities for the specified accounts’ overall business relationship. A key account is defined as an account that meets one or more of the following criteria and has been determined to be a key account by Sales Management:
- A global account that purchases our products in multiple countries and desires global pricing or terms
- An account with multiple locations in the U.S.
- Account requires stocking special products
- Account is over $500K in annual business volume
Enhance our business and relations with customer by improving quality, delivery, and cost.

Vertically penetrate all aspects of specified accounts including purchasing, engineering,
Marketing, sales, and senior management.

Grow the sales revenue for the targeted Key / Strategic Accounts by adding new or additional Key Accounts or by vertical penetration.

Establish annual goals for each account for development and improvement in Quality, Pricing, and Delivery
- Understand the quality goals of each account and Rittal’s performance to them
- Prepare schedules and timelines for new products and product transitions to ensure clear expectations and meet delivery requirements
- Develop supply methods of standards and specials for all accounts
  - Ensure all supply methods and systems are within Rittal Corporation guidelines
  - Understand accounts’ forecasting systems and requirements and the impact on capacity within Rittal
  - Periodically review and monitor the supply chain to ensure expectations will be met and make improvements
  - Assist in planning for new products and coordinate product transitions
Management of the pricing structure for key accounts
Liaison between the corporate office and sales force, regional, and international offices and customers regarding key account business and any issues that may arise
Maintain good customer relations
Manage the communications and processes for key accounts with our parent organization
Manage the procedures within the department to ensure compliance with ISO and company goals and objectives

Communication with all departments of the company to accomplish the above responsibilities

Requirements;

Bachelor’s degree required, engineering, marketing, business management, or related field preferred
Minimum of 3 years of Key Account management experience within a sales organization, global account management experience preferred
Minimum of 5-7 years of experience in selling technology-based products within IT, preferably the data center infrastructure environment.
Demonstrated experience managing in an organization selling both direct and through distributor/VAR/integrator channels.
Individual must have a strong work ethic as well as strong analytical and communication skills.
Demonstrated ability to effectively manage a virtual, remote field sales team
Must have a profound knowledge of the standard office applications such as MS Word, Excel and Power Point. Working knowledge with CRM systems is preferred.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

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