Global Key Account Manager

Schaumburg, IL
Full Time
Rittal North America
Mid Level

Global Key Account Manager  

Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

Primary Activities/Duties:

  • Manage either one or a group of key accounts by directing the activities for the specified accounts’ overall business relationship.  A global key account is defined as an account that meets one or more of the following criteria and has been determined to be a global key account by Sales Management:
    • A global account that purchases our products in multiple countries and the account business model must be aligned globally between different Rittal and customer’s entities.
    • Account requires stocking special products with engineering value-add solutions.
    • Account is over $500K in annual business volume
  • Enhance our business and relations with customer by building strong relationships, improving quality, delivery, and cost. 
  • Vertically penetrate all aspects of specified accounts including purchasing, engineering,
  • Marketing, sales, and senior management.
  • Constant coordination of activities related to the global account in all regions of the world, within Rittal and with the customer.
  • Grow the sales revenue for the targeted Key / Strategic Accounts by adding new or additional Key Accounts and working with integrators by vertical penetration.
  • Establish annual goals for each account for development and improvement in Quality, Pricing, and Delivery
    • Understand the quality goals of each account and Rittal’s performance to them
    • Prepare schedules and timelines for new products and product transitions to ensure clear expectations and meet delivery requirements
    • Develop supply methods of standards and specials for all accounts
      • Ensure all supply methods and systems are within Rittal Corporation guidelines
      • Understand accounts’ forecasting systems and requirements and the impact on capacity within Rittal
      • Periodically review and monitor the supply chain to ensure expectations will be met and make improvements
      • Assist in planning for new products and coordinate product transitions
  • Management of the pricing structure for key accounts in a global perspective.
  • Negotiate terms and conditions for global framework and master supply agreements.
  • Liaison between the corporate office and sales force, regional, and international offices and customers regarding key account business and any issues that may arise
  • Maintain good customer relations
  • Manage the communications and processes for key accounts with our parent organization
  • Manage the procedures within the department to ensure compliance with ISO and company goals and objectives
  • Represent companies in tradeshows and conferences.
  • Business development of new global key accounts.
  • Communication with all departments of the company in different countries and regions to accomplish the above responsibilities.

Requirements:

  • Bachelor’s degree required, engineering, marketing, business management, or related field preferred
  • Minimum of 7 years of Key Account management experience within a sales organization, global account management experience.
  • Minimum of 3 years of experience in selling technology-based products within IT, preferably the data center infrastructure environment preferred.
  • Demonstrated experience managing in an organization selling both direct and through distributor/VAR/integrator channels. 
  • Individual must have a strong work ethic as well as strong analytical and communication skills.
  • Demonstrated ability to effectively manage a virtual, remote field sales team
  • Demonstrated ability to build long term partnerships with customers.
  • Experience working with multi-national organizations in multi-cultural working environment.
  • Availability to travel, nationally and internationally.
  • Must have a profound knowledge of the standard office applications such as MS Word, Excel and Power Point. Working knowledge with CRM systems is preferred.
  • Spanish and/or German proficiency is a plus.

 

What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.

Rittal, LLC is proud to be an affirmative action/equal opportunity employer. EEO/M/F/Vets/Disabled If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department. This option is for individuals who require accommodation due to a disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal North America LLC is proud to be an affirmative action/equal opportunity employer. EOE, including Disability/Vets.

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